Privacy Policy
Your Privacy Matters to Us
At PLAY LUXE, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect the following types of information when you use our website and services:
- Personal Information: When you contact us, subscribe to our newsletter, or submit a request, we may collect personal information such as your name, email address, phone number, and any other details you provide in your communication with us.
- Usage Data: We collect information on how you access and use our website, such as your IP address, browser type, pages visited, time spent on pages, and other diagnostic data. This information helps us improve the functionality of our website and services.
- Cookies: We use cookies to collect data that helps enhance your experience on our website. Cookies allow us to personalize content, provide social media features, and analyze our traffic.
2. How We Use Your Information
We use your information for the following purposes:
- To respond to your inquiries and provide customer support.
- To improve the functionality of our website and services.
- To send promotional emails, newsletters, or updates, if you have opted to receive them.
- To process transactions and provide billing support for any services you request.
- To monitor and analyze usage of our website to enhance user experience and address technical issues.
3. How We Protect Your Information
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it. These include encryption, firewalls, and secure access protocols. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website and services, such as payment processors, email providers, and hosting companies. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes specified by us.
We may also share your information if required by law or in response to valid legal requests by public authorities (e.g., a court or government agency).
5. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information.
- Request the deletion of your personal information, subject to applicable legal requirements.
- Opt out of receiving marketing communications from us at any time by using the unsubscribe link in our emails or by contacting us directly.
To exercise these rights, please contact us using the contact details provided below.
6. Links to External Websites
Our website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any websites you visit.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised date will be indicated at the top of the page. Please review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +44 7301 162887
- Address: 72 Badminton Road, London - SW12 8BL, United Kingdom (GB)
By using our services or visiting our website, you acknowledge that you have read and understood this Privacy Policy.
